Terms & Conditions

These Terms govern your relationship with the operator of fortune-coins at https://fortune-coins-ca.com and set the conditions for accessing and using the Services. Effective date: 27 October 2025. By visiting, registering, or using any part of the Services, you agree to these Terms.

Definitions

OBSERVE: Clear definitions avoid ambiguity. EXPAND: Include transactional, technical, and legal terms commonly used across jurisdictions. REFLECT: These meanings apply throughout the Terms unless the context requires otherwise.

Operator: The entity managing fortune-coins for Canada, currently Blazesoft Ltd. (Vaughan, Ontario, Canada) and related entities as applicable.
Site: The website located at https://fortune-coins-ca.com and any subdomains.
Services: Access to games, promotions, accounts, virtual items, and related features offered on the Site.
Account: A personal profile created by a User to access the Services.
User/Player/you: A natural person who accesses or uses the Services.
Game: Any game of chance or skill, including live or RNG-powered titles, offered on the Site.
Bet/Wager: A stake placed by a Player within a Game, subject to published rules.
Bonus/Promotion: A marketing offer (e.g., credits, coins, free plays) subject to specific conditions.
Deposit: A transfer of funds or value into an Account via an approved method (where available).
Withdrawal: A transfer of funds or redeemed value from an Account to a Player's external method (where available).
KYC/Identity Verification: Know-Your-Customer checks, including identity, age, address, and source-of-funds verification.
AML: Anti-Money Laundering obligations applicable to the Operator and its payment providers.
Payment Method: Any card, e-wallet, bank transfer, Interac, or digital asset channel supported from time to time.
Chargeback: A reversal initiated via a Payment Method provider.
Malfunction: A technical or human error causing an incorrect display, payout, or result.
Business Day: A day other than a weekend or public holiday in Ontario, Canada.
Personal Information: Data relating to an identifiable individual as defined by applicable privacy laws.

Account Registration

OBSERVE: Canadian age-of-majority rules vary by province/territory. EXPAND: KYC and security obligations protect both Users and the platform. REFLECT: Registration conditions align with provincial consumer and privacy standards.

Eligibility: You must be at least the legal age of majority in your province/territory (18 or 19) and in all cases at least 18 years old, a resident of Canada, and not self-excluded or otherwise prohibited.
One Account: One Account per person. Duplicate or shared accounts are prohibited and may be closed with balances frozen pending review.
Registration: Provide accurate, current information and complete email verification. The Operator may require KYC documents (government ID, selfie, proof of address, payment ownership) before enabling deposits, bonuses, or withdrawals.
Security: Keep credentials confidential; you are responsible for all activity under your Account. Use strong passwords and update them regularly.
Verification & Screening: The Operator may conduct sanctions, PEP, fraud, affordability, and AML checks at any time. Failure to pass or cooperate may result in suspension or closure.
Updates: Keep your details accurate and promptly update changes (address, payment method ownership, name).
Inactivity: Accounts inactive for 12 months may be suspended. Any lawful fees or closures will be communicated in advance where required.

Betting & Gameplay Rules

OBSERVE: Clear rules ensure fairness and integrity. EXPAND: Include acceptance/cancellation logic, error handling, and conduct standards. REFLECT: Rules harmonize with supplier house rules and industry norms.

Placing Bets: Minimum/maximum stakes and eligible games are shown in the Game interface or cashier. A bet is accepted when it appears in your Game history as "confirmed."
Modification/Cancellation: Once confirmed, a bet cannot be modified or canceled by the Player. The Operator may cancel or void bets for Malfunctions, obvious errors, or rule breaches.
Results: RNG games are determined by certified algorithms supplied by vendors; live games depend on official data feeds. The result recorded on the Operator's servers is final, subject to error correction.
Errors & Malfunctions: If a Malfunction or pricing/settlement error occurs, affected bets may be voided and stakes returned, or results re-settled to correct values. Bonuses affected by errors may be reversed.
Fair Play: Prohibited: collusion, use of bots/automation, advantage tools altering gameplay, exploitation of glitches, multiple account play, or any fraud. The Operator may suspend accounts pending investigation.
Chat & Conduct: In live games and chats, do not post insults, harassment, spam, hate speech, or illegal content. Breaches may lead to muting, suspension, or account termination.

Bonus Terms

OBSERVE: Promotions require transparent activation and wagering conditions. EXPAND: Address game weighting, maximum bet caps, stacking limits, and expiry. REFLECT: Terms deter abuse while preserving player clarity.

Activation: Bonuses/promotions require eligibility and, where applicable, opt-in. Offer-specific terms shown in the promotion page or cashier apply and prevail in case of conflict.
Wagering: Each offer states the wagering requirement, game weighting, and contribution rules. Wagers on excluded or low-weight games do not count and may void the Bonus.
Timeframes: Bonuses and free plays expire as stated in the offer (commonly within 7-30 days from award). Unused or unmet-wager Bonuses expire automatically in 2025 as per each offer's date.
Bet Caps: A maximum bet per spin/hand while wagering may apply, as stated in the relevant offer. Exceeding caps can forfeit the Bonus and related winnings.
Stacking: Promotions cannot be combined unless expressly permitted. The Operator may sequence Bonuses at its discretion.
Withdrawals: Until wagering conditions are met, withdrawal of associated bonus funds or winnings may be restricted. Real-money balances may be withdrawn subject to forfeiting the active Bonus if you choose to proceed.
Abuse: Bonus abuse (e.g., multiple accounts, hedge betting, contrived play patterns) may result in Bonus removal, winnings confiscation, and account action.

Payments & Withdrawals

OBSERVE: Payment frameworks must cover methods, timing, AML/KYC, and errors. EXPAND: Reflect Canadian rails (e.g., Interac) and note variability by provider. REFLECT: Player protections align with consumer and financial compliance norms.

Methods: Supported Payment Methods may include cards, Interac e-Transfer, bank transfer, e-wallets, and-where supported-digital assets. Availability varies by province and provider.
Limits & Fees: Minimum/maximum deposit and withdrawal limits, currencies (primarily CAD), and any fees are displayed in the cashier before you confirm. The Operator may adjust limits case-by-case.
Processing Times: Deposits are typically instant; withdrawals are processed within 1-3 Business Days after approval, excluding bank/provider times. Delays may occur during KYC/AML review.
KYC & Ownership: You may withdraw only to methods in your name. The Operator may request proof of ownership and additional verification. Third-party payments are prohibited.
Chargebacks & Reversals: Initiating a chargeback may lead to suspension, recovery of costs, and reporting to payment partners and authorities.
Refunds/Voids: If a bet is voided due to Malfunction or error, the stake may be returned; any impacted Bonuses may be reversed. Refunds of deposits are at the Operator's discretion and may require you to meet AML/KYC checks.
Cryptocurrency: If digital assets are supported, network fees, volatility, and confirmation times may apply. The fiat-equivalent at the time processed in the cashier governs settlement.

Limitation of Liability

OBSERVE: Clarify Operator obligations and legal limits. EXPAND: Address outages, vendor issues, and force majeure. REFLECT: Caps balance consumer protections with service realities.

Obligations: The Operator will provide the Services with reasonable skill and care, publish accurate Game rules, and settle results according to final server records.
No Warranty: Services are provided "as is" and "as available." To the extent permitted by law, no warranty is given for uninterrupted, error-free operation.
Exclusions: The Operator is not liable for losses arising from Malfunctions, internet/network failures, outages of third-party providers, unauthorized access due to your security lapses, or events beyond reasonable control.
Error Correction: Obvious errors may be corrected with voids or re-settlement. Affected stakes may be returned, and erroneously credited amounts reversed.
Cap: The Operator's maximum aggregate liability for any claim relating to a specific bet or transaction is limited to the amount of the bet at issue. Indirect, incidental, or consequential damages are excluded, except where not permitted by law.
Consumer Rights: Nothing in these Terms limits non-excludable statutory rights under applicable Canadian laws.

Intellectual Property Rights

OBSERVE: IP clarity protects content and software. EXPAND: Include limited, revocable user license and restrictions. REFLECT: Enforcement aligns with Canadian IP law.

Ownership: All content, software, trademarks, logos, and materials on the Site are owned by the Operator or its licensors and are protected by copyright and other IP laws.
User License: You receive a limited, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes.
Restrictions: You may not copy, modify, reverse engineer, distribute, frame, scrape, or create derivative works from the Site or its content without prior written consent.
User Content: Where you submit content (e.g., chat), you grant the Operator a worldwide, royalty-free license to use, reproduce, and display such content for operating and improving the Services.

Privacy & Data Protection

OBSERVE: Privacy duties attach to all data processing. EXPAND: Reference Canadian frameworks and policy incorporation. REFLECT: Centralize privacy details in the Privacy Policy.

Your Personal Information is processed in accordance with our Privacy Policy available on https://fortune-coins-ca.com. We adhere to applicable Canadian privacy laws (including PIPEDA and any provincial equivalents). By using the Services, you acknowledge the Privacy Policy, including cookies/analytics practices and your rights to access and correct personal data.

Changes to Terms

OBSERVE: Users need clear notice of modifications. EXPAND: Provide channels and effective dates. REFLECT: Preserve the right to discontinue if you disagree.

Updates: The Operator may update these Terms. Material changes will be communicated via on-site banner/notification and, where feasible, by email.
Notice & Effective Date: Changes take effect on the stated effective date; where required by law, reasonable advance notice will be provided.
Your Choice: If you do not agree to updated Terms, discontinue use and request closure of your Account before the effective date. Continued use after changes constitutes acceptance.

Termination & Suspension

OBSERVE: Grounds and process must be transparent. EXPAND: Include AML holds and refunds guidance. REFLECT: Actions proportionate to risk and law.

By You: You may close your Account at any time by contacting support; pending withdrawals will be processed subject to verification.
By Operator: We may suspend or terminate for suspected breach, fraud, AML concerns, chargebacks, age/identity issues, abusive conduct, legal/regulatory requirements, or prolonged inactivity.
Process: Where lawful, we will notify you of the reason and any steps to reinstate. During investigation, funds may be held. If termination is confirmed, lawful balances may be returned to the verified payment source, excluding sums derived from breach or fraud.
Bonuses: On closure, unused Bonuses are removed and bonus-derived winnings may be forfeited per offer terms.
Data Retention: Records may be retained to meet legal obligations (e.g., AML, audit) in accordance with the Privacy Policy.

Governing Law & Jurisdiction

OBSERVE: A clear governing law and forum improve predictability. EXPAND: Respect Canadian consumer protections and Quebec-specific considerations. REFLECT: Provide a practical dispute process.

Governing Law: These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law rules.
Complaints: Contact support first with full details. We aim to resolve within 30 days where feasible.
Dispute Resolution: If unresolved, either party may proceed in the courts of Ontario, which have non-exclusive jurisdiction. If both parties agree, disputes may be referred to arbitration administered under the ADR Institute of Canada Arbitration Rules in Toronto, in English. This clause does not limit any non-excludable consumer rights or mandatory provisions under applicable law (including Quebec consumer law for residents of Quebec).

Contact Information

OBSERVE: Accurate, non-misleading contacts are essential. EXPAND: Provide available channels and corporate locations. REFLECT: Avoid inventing unavailable details; direct Users clearly.

Website: https://fortune-coins-ca.com
Customer Support: Please contact us via the support options provided on the Site. If telephone or email channels are published on the Site, use those official details. No telephone support is currently represented here.
Legal Correspondence (Canada): Blazesoft Ltd., Vaughan, Ontario, Canada (postal code not specified). Mark correspondence "Legal."
Regional Offices: Social Gaming LTD, Dartmouth, Nova Scotia, Canada (postal code not specified); Social Gaming LLC, Wilmington, Delaware, United States (postal code not specified).
Notices: Where email notice is available on your Account or the Site, use that channel; otherwise, send written notice to the Canadian address above. Keep copies and proof of delivery.

Corporate and registration details, including license or certification information (if any), will be published on the Site when available. The absence of such details here indicates they were not specified at the time these Terms took effect.